Severe thunderstorms passed through portions of New England this morning, causing power outages and bringing intense lightning and heavy winds. At the peak of the storm we had over 121,000 power outages and we have since restored power to more than 26,000 customers. Our crews are currently working around the clock to restore the additional customers who remain without power, primarily in the Providence, Kent County and Washington County areas. We expect all Rhode Island customers impacted by the severe weather to have their power restored by late tomorrow evening. If you lose power, or need to report a current outage, please visit the Outage Central section of our company website or call: 1-800-465-1212

Safety is Always A Priority

We want you to stay safe while your power is being restored. Please see below for some important safety tips:

Never touch downed power lines, and always assume that any fallen lines are live electric wires. If you see one, report it immediately to National Grid or your local emergency response organization.
Be alert and aware of National Grid crews working to restore service. Please stay clear of work zones.
Power problems can sometimes interrupt public water supply systems or disable well pumps, so it’s an especially good idea to keep a supply of bottled drinking water handy.
People who depend on electric-powered life support equipment, such as a respirator, should let National Grid know. To register as a life support customer, call the company’s Customer Service Center at 1-800-322-3223.

Electric Safety

If you use a generator to supply power during an outage, be sure to operate it outdoors. Before operating generators, disconnect from National Grid’s system by shutting off the main breaker located in the electric service panel. Failure to do this could jeopardize the safety of line crews and the public..
If you lose power, turn off any appliances that were on when the power went off, but leave one light on so you will know when power is restored.

Stay Connected

In addition to email updates, National Grid provides other ways to stay connected during a storm:

You can use your mobile device to track outage information and storm-related safety tips through National Grid’s new mobile site accessible at www.nationalgrid.com or you can find our app by searching for National Grid in the iTunes and Google Play stores.
Like us on Facebook and follow us on Twitter and Instagram; we post all the latest storm and restoration updates.